Director, Volunteer Services - Lee Memorial Health System, Ft. Myers
Carol is known for her innovative and creative volunteer program, including the placement of volunteers in the neonatal intensive care unit and in the open heart suite assisting the operating room surgical team. Since joining Lee Memorial Hospital in 1984, Carol has increased her volunteer program from 300 members working in 23 service areas to 1,500 volunteers in 70 areas. She also worked with hospital staff o establish volunteers in medical clinics in Southwest Florida. Carol has been instrumental in developing a process improvement plan throughout her hospital system. In addition to her service to the hospital, Carol also served as logistics coordinator for the American Heart Association Walk in Lee County.
Director Volunteer Services - Blake Medical Center, Bradenton (retired 1998)
Marge is best known for her tireless efforts to make volunteer leadership educational opportunities available to new and experienced volunteer directors and coordinators. A former president of FADVS and a lifetime member, Marge has served the organization in many capacities. As chair of the FADVS Certification Program, Marge was instrumental in making the certification program a professional tool that has become recognized throughout the country. On a national level, Marge wrote an article about volunteers for the National Risk Management Newsletter and was instrumental in convincing Columbia/HCA to include volunteers in the corporate mission statement.
Director, Volunteer Services - Morton Plant Mease Healthcare, Clearwater
Described by her staff as inspiring, visionary and innovative, Margie is responsible for four hospitals with three auxiliaries serving 2000 volunteers in the Baycare Health System. The "CareLift" program (patient transportation system) that Margie was instrumental in developing was recognized nationally by the American Society of Directors of Volunteer Services and the Points of Light Program. As a national speaker and trainer, Margie travels throughout the country teaching numerous programs for volunteer leaders and volunteers.
Of the many outstanding qualities that Gene Treadway Burke exemplifies as a volunteer director, her ability to serve as a mentor is what her colleagues always mention the most. Gene has been a volunteer director for over 20 years. One of the innovative programs she has developed is called "Unit Partners." The program takes volunteer support of nursing staff beyond the routine by providing more direct contact and assistance to patients. Gene has held numerous leadership positions over the years. She is a former president of FADVS, and also served as vice president of education for the organization. She has served as president of the Suncoast Area (Tampa Bay) Directors of Volunteers. Gene is active in the Southeastern Directors of Volunteer Services in Health Organizations and has held numerous leadership positions. In addition to her volunteer leadership duties, Gene is also involved with the Venice Chamber of Commerce and the American Cancer Society.
Stacy is best known for her creativity and innovative thinking. The volunteer department reflects her 23 years of leadership and ability to incorporate volunteer resources to meet the mission, vision, and values of Sarasota Memorial Healthcare System. Stacy has developed volunteer programs integrating the time, talent, and services of approximately 1,000 individuals to support key initiatives of the organization. Additionally, she serves as a liaison to community groups providing a service or product to Sarasota Memorial Healthcare System. Stacy has taken an active leadership role on the national level, having served on three American Society of Directors of Volunteer Services (ASDVS) Educational committees, the Workforce advocacy committee, and the Committee on Volunteers. Additionally, she has presented to the Idaho Hospital Association, the Montana Hospital Association, as well as at her home state conference on volunteer management. She has served as President, Vice President, Secretary, Mentor Chairman, and Certification chairman and co-chairman of the Florida Association of Directors of Volunteer Services (FADVS). An avid animal lover, Stacy has served on the Board of the Humane Society of Sarasota County, as well as the Volunteer Center of South County Sarasota.
2004 - Mary McCormack
Director, Volunteer Services - Nemours Children's Clinic, Jacksonville
Mary has specialized in healthcare and auxiliary management for over 28 years. Her articles have been featured in Insights, Volunteer Leader, Volunteer Services Administration, Women in Medicine and state auxiliary newsletters through-out the country. State-certified in volunteer services administration in Florida and North Carolina, she achieved national certification through the American Society of Directors of Volunteer Services (ASDVS) in 2000. Mary is a certified ASDVS trainer of the Principles of Volunteer Services Management in a Changing Health Care Environment course. She has earned ASDVS’s highest professional honors, the Program for Professional Achievement Accomplished and Fellow Levels.
2006 - H. Roy Adams
Director, Volunteer Services - All Children's Hospital, St. Petersburg
Roy has served as Director of Volunteer Services at All Children's Hospital since 1992. The volunteer program at All Children's consists of approximately 500 adult and teen volunteers that serve over 25 hospital departments and service areas. Volunteers at All Children's contribute approximately 50,000 hours of service annually. In 2004, All Children's introduced the first automated volunteer orientation program in the country. The program is designed as a cost-effective way to train more volunteers in more timely and flexible manner. Roy also has various responsibilities at All Children's with media/community relations, fund raising and special events. He is a past president of the Florida Association of the Directors of Volunteer Services (FADVS) . He is also a past president of the Suncoast Association of Directors of Volunteer Services (Tampa Bay Area). He is also a member of the Rotary Club of St. Petersburg.
2007 - Jennifer Wood, M.S.W.
Executive Director of Volunteer and Senior Services - Munroe Regional Medical Center
Creativity, dedication and passion are just three of many words that describe Jennifer Wood and her impact on Munroe Regional Medical Center. Starting her career 24 years ago as manager of volunteer services, Jennifer has been a champion in her field. From that first day with only 100 volunteers and a part time secretary she has been enthusiastic in meeting and exceeding the mission of the Medical Center.
Jennifer immediately set the bar high and recruited many high-quality volunteers from our community. Not only did she recruit retired professionals but she also opened the doors encouraging teens and college students to volunteer. By doing this she has allowed many bright students to experience different areas and responsibilities within the hospital and helped stimulate those considering the medical field as careers. During her tenure, Munroe’s volunteer program has grown to include over 1,500 active volunteers and increased the scope and extent of her department to include senior services.
Jennifer’s passion to help others is one of the main reasons the Munroe volunteer program is so successful. She recognized very early that every volunteer working in the hospital at one time worked and contributed their individual talents to a life outside the Medical Center. She identifies with their strengths and ensures that they are placed in the right position to succeed. She gives them the tools to do their job and then steps away and gives them the freedom to do it effectively. The volunteers have become an instrumental part of the Munroe family and contribute every day to assist us in meeting the mission of our hospital. This past year our volunteers donated 227,000 hours of time working within the organization.
Jennifer’s creativity and willingness to think outside the box has resulted in the formation of several very successful programs at Munroe Regional. One of her most successful programs created is Prestige 55. Prestige 55 concentrates on providing a forum for adults over the age of 55 opportunities to be educated on wellness, prevention, leisure activities and identifies ways to help members maximize their health and lifestyle. Today there are over 22,000 community residents that are part of the Prestige 55 program, with 2,200 members participating in at least one program a month. Earlier this year, Jennifer and her staff wanted to find a way to help the Medical Center with the workforce shortage of RNs and patient care techs. Through their research they did not find a program that met their vision, so Jennifer created a new service line called Munroe Cares Partnership Program: Staff Extenders. The Staff Extenders program takes volunteers and places them at our patients’ bedside to provide the necessary tender loving care for all their non-clinical and non-medical needs. The Staff Extenders consist of volunteers from all walks of life. It allows our medical staff to focus on the clinical needs of our patients, while the volunteers attend to everything else.
2010 - Judy Peacock
2011 - Donna Bradish
Director, Volunteer Services - Lee Memorial Health System - Cape Coral and Lee Memorial hospital
Donna is the Director of Volunteer Services/Auxiliary Department for Lee Memorial Health System – Cape Coral Hospital and Lee Memorial Hospital, overseeing more than 1500 volunteers. She is engaged with the local community, planning speaking engagements to adequately recruit volunteers for both locations. She publishes a weekly article in the local newspaper and has spoken at various conferences on the topic of Volunteer Management. Donna has grown and developed the volunteer programs by starting many new services, including No One Dies Alone, Pet Therapy, Nursery Cuddler and a teen volunteer program. She has been a member of FADVS since 1993 and served as President from 2006-2007, later holding several other roles on the board. Donna is also a member of several other volunteer organizations, serving as a committee for several. Donna is well known for her work with innovative volunteer programs.
2013 - Joanne Webster
Director, Volunteer Services - Manatee Memorial Hospital
Joanne has been the Director of Volunteer Services, Manatee Memorial Hospital, for 10 years, after being an Auxilian for 10 years. As an Auxilian she was president on two occasions, and she was on the AFHAV Board as the West Central Nominating person. Webster is on our Southeastern Healthcare Volunteer Leaders (SHVL) organization as the Florida rep, and she is presently on the national Association of Healthcare Volunteer Resource Professionals (AHVRP) Board.
2015 - Jill Palmer
Director of Volunteer Resources and Auxiliary Development
Lee Memorial Health System - Health Park Medical Center, Lee Memorial Hospital and Golisano Children's Hospital
Jill is the Director of Volunteer Resources and Auxiliary Development for Lee Memorial Health System at HealthPark Medical Center, Lee Memorial Hospital & the Golisano Children’s Hospital of Southwest Florida for the past 13 years. She oversees the Lee Memorial Auxiliary and system-wide Arts in Healthcare programs, which includes 1,600 volunteers and auxilians. She has been a CDVS with FADVS since 2007. Jill has a MHA from UCF with a special focus on Gerontology and Legal Studies. This is her 3rd term on the FADVS Board of Directors as the Corresponding Secretary and newsletter editor; previously served as the CEVA award chair. This is also her 3rd term on the Foundation for Lee County Public Schools Golden Apple Selection Committee.
Jill lives in Fort Myers with her husband and their three children.
2016 - Aimee Yahn-Carmichael
Director of Volunteer Resources and Auxiliary - Boca Raton Regional Hospital
As the director of over 700 volunteers (adult & students) Aimee also has oversight of all Debbie-Rand retail operations. Aimee has leveraged technology to improve and streamline her volunteer program. As a result, she has made a significant impact on reducing waste, increasing revenue, improving throughput, and has dramatically reduced expenses in her organization. Aimee is a leader in volunteer management and has served as a mentor for many other volunteer directors. In addition to her outstanding work within her organization, Aimee has served as a guest speaker and training consultant for several organizations including: FADVS, Directors of Volunteer Services (DOVS), and the River City Organizational Group. She is highly involved in her community and has devoted countless hours to volunteerism. Aimee holds a Bachelors of Arts in Organizational Development, as well as a Master of Arts in Administration. She is currently a Doctoral Candidate and is in the final stages of completing her Doctorate in Business Administration.
2017 - Gerry Sanabria
Sr. Manager Volunteer Services Central Market - Florida Hospital Orlando
Gerry has transitioned into a new role as Senior Manager, and with this, he has gained valuable leadership skills. He has developed several new programs which have improved Patient Experience, and they have now been adopted as "Best Practice." Gerry oversees the non-paid internship program, cultivating and coordinating a relationship with the University of Central Florida to bring interns to all 8 Florida Hospital campuses. He leads all educational training for volunteer staff by hosting webinars, and he is constantly researching best practices to improve his volunteer programs. Gerry developed a Palliative Care program for the Orlando campus and it was accepted for presentation at the FADVS 2017 Fall conference. Gerry has served as a council representative for FADVS, and has also served as treasurer. He is a certified DVS and has been awarded the title of "role model" 3 times in the last 9 years at Florida Hospital.